Frequently Asked Questions
Find answers to common questions about Qahveen and coffee cup reading. If you can't find what you're looking for, feel free to contact our support team.
Getting Started
How do I download and install Qahveen?
Qahveen is available for both iOS and Android devices. You can download it from the App Store or Google Play Store. Simply search for 'Qahveen' and tap the install button. The app is free to download with optional premium features.
Do I need to create an account to use Qahveen?
No, you can use Qahveen without creating an account. However, creating a free account allows you to save your readings, track your fortune history, and access personalized insights.
What type of coffee should I use for readings?
Traditional Turkish, Arabic, or Armenian coffee works best for readings. These are finely ground and unfiltered, leaving sediment in the cup. If you don't have access to these, any finely ground coffee prepared without a filter can work.
Using the App
How do I take photos of my coffee cup?
The app provides guided photography with on-screen instructions. Take photos from 4 different angles: inside the cup, the saucer, and two side angles. Ensure good lighting and hold the camera steady for clear images.
How accurate are the readings?
Qahveen uses advanced AI trained on traditional tasseography knowledge. While the technology is sophisticated, remember that coffee cup reading is an art form that combines pattern recognition with intuitive interpretation. Use readings as guidance and reflection, not absolute predictions.
Can I save and share my readings?
Yes! With a free account, you can save your readings to review later. You can also share readings with friends through social media or messaging apps. Your personal reading history helps track patterns and insights over time.
Technical Support
The app is not recognizing my coffee patterns. What should I do?
Try these steps: 1) Ensure good lighting when taking photos, 2) Clean your camera lens, 3) Take photos from the recommended angles, 4) Make sure there are visible coffee grounds in the cup. If problems persist, contact our support team.
The app crashes or freezes. How can I fix this?
First, try restarting the app. If that doesn't work, restart your device. Make sure you have the latest version of Qahveen installed. Clear the app cache if the problem continues. Contact support if these steps don't resolve the issue.
How do I update the app?
On iOS: Go to the App Store, search for Qahveen, and tap 'Update' if available. On Android: Open Google Play Store, search for Qahveen, and tap 'Update'. You can also enable automatic updates in your device settings.
Account & Privacy
How do I delete my account?
You can delete your account from the app settings under 'Account Management' or by contacting our support team. Note that this action is permanent and will remove all your saved readings and data.
Is my personal information secure?
Yes, we take privacy seriously. Your photos and readings are encrypted and stored securely. We don't sell your personal data to third parties. For detailed information, please read our Privacy Policy.