This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Qahveen mobile application ("App"), operated and published by CoreSight Consulting LLC, a California limited liability company ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy.
By using the App, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please do not use the App.
Information We Collect
We collect the following types of information when you use our app:
a. Personal Information You Provide
- Email address (if you contact us or subscribe)
- User-submitted feedback and support inquiries
b. Device and Usage Data
- Device type, OS version, and language
- Approximate geolocation (if enabled)
- App interaction data (e.g., screen usage time)
c. Camera and Image Data
- Access to your device's camera is only requested when using the cup and saucer scanning features.
- Images are either processed locally or securely uploaded, depending on app functionality.
- No image data is stored without your knowledge or consent.
We do not collect biometric data or access your device content without permission.
How We Use Your Information
We use the collected information for purposes such as:
- Enabling core features of the app
- Improving app functionality and user experience
- Responding to support requests or inquiries
- Anonymized data analysis to improve performance
- Sending optional updates or user-requested notifications
How We Share Your Information
We do not sell your personal data. We may share limited data only:
- With trusted third-party service providers (e.g., analytics or cloud storage)
- To comply with applicable laws, regulations, or legal requests
- To investigate or prevent fraud or abuse of our services
All partners are contractually obligated to protect your information.
Your Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), you have rights including:
- Right to Know: Request what personal data we collect and use.
- Right to Delete: Request deletion of your personal data, with exceptions.
- Right to Opt-Out: Although we do not sell your data, you may opt out of non-essential tracking.
To make a privacy-related request, please email us at info@qahveen.com.
We will verify your identity before responding to your request.
Data Security and Retention
We use industry-standard encryption and secure cloud services to protect your information. Your data is retained only as long as needed for the purposes listed above or to comply with legal obligations.
Despite our efforts, no system can be guaranteed 100% secure.
Children's Privacy
Qahveen is not intended for children under the age of 13. We do not knowingly collect information from children. If you believe we have collected data from a minor, please contact us so we can delete it.
Third-Party Services
The App may integrate third-party tools such as analytics services. These providers have their own privacy policies. We encourage you to review them before using those features.
Changes to This Privacy Policy
We may update this policy as needed. When we do, we will revise the "Effective Date" and post the updated version in the app and on our website. Continued use of the App signifies your acceptance of the revised policy.
Contact Us
For any questions or concerns about this Privacy Policy, or to make a request under applicable law, contact us at:
CoreSight Consulting LLC