This Privacy Policy explains how CoreSight Consulting LLC ("Qahveen," "we," "us," or "our") collects, uses, discloses, and safeguards information when you use the Qahveen mobile application and related services. By using Qahveen, you acknowledge this policy.
1. Information we collect
Information you choose to provide. Every account field is optional. This may include a name or nickname, date of birth, gender, email address, profile photo, reading intentions or questions, feedback, and support messages.
Reading content. When you use a coffee-cup or palm-reading feature, we process the photos you select or capture, along with generated readings, saved favorites, and conversations you have with Qahveen.
Device, analytics, and diagnostic data. We use a pseudonymous device identifier to create and protect your account and free-reading allowance. We also collect app interactions, screen views, platform, app version, language, approximate region, device characteristics, crash reports, stack traces, and related technical information to understand feature usage, diagnose failures, and protect the service. Firebase Analytics is configured without access to Apple’s advertising identifier and with Android advertising-ID collection disabled.
Meta analytics and attribution. We use Meta App Events to receive analytics and attribution information about activity in Qahveen, including app launches, reading interactions, paywall activity, reminders, notification interactions, review-prompt activity, and purchase or subscription events such as product, price, currency, purchase type, and placement. On iOS, access to Apple’s advertising identifier (IDFA) and Meta advertiser tracking is enabled only if you grant permission through Apple’s App Tracking Transparency prompt. You can revoke this permission through Settings > Privacy & Security > Tracking. Declining or revoking tracking permission prevents IDFA-based tracking but does not disable all analytics or diagnostic event collection.
Purchase information. Apple, Google, and RevenueCat may provide product, transaction, subscription, and entitlement information. Qahveen does not receive your full payment-card number.
Permissions. Camera and photo-library access are requested only when you use a feature that needs them. Notification permission may be requested when you start a reading so Qahveen can notify you when it is ready, or when you opt in to daily insights. You can decline or revoke these permissions in your device settings. Qahveen does not currently request contacts, precise location, microphone access, or biometric identifiers.
2. How we use information
We use information to authenticate your device, provide and personalize readings and conversations, save your preferences, process purchases and credits, deliver reminders you request, measure app usage and feature performance, respond to support, maintain security, prevent fraud or abuse, diagnose crashes and other failures, and comply with law.
Optional profile details are not required to use the app. If you provide them, they may be used to personalize your experience or readings where relevant.
3. AI processing and service providers
Qahveen uses automated and generative-AI systems to analyze submitted content and produce readings and chat responses. Your photos, questions, prior conversation, and relevant reading context may be transmitted to contracted infrastructure or AI providers solely to provide these features.
We may use service providers for cloud hosting and storage, AI processing, purchase management, app distribution, analytics, crash reporting, security, and customer support. These providers process information under their own legal terms and our instructions, as applicable. Current core providers may include Amazon Web Services, OpenAI, RevenueCat, Apple, Google (including Firebase Analytics and Firebase Crashlytics), and Meta.
4. When we disclose information
We do not sell personal information. We share limited app activity, device information, and purchase-event information with Meta for analytics, advertising measurement, and attribution. When you authorize tracking on iOS, this may include Apple’s advertising identifier and may constitute tracking across apps and websites under Apple’s definition. We also disclose information when reasonably necessary to service providers; to protect users, Qahveen, or others; in connection with a business transaction subject to appropriate safeguards; or when required by valid legal process.
5. Storage, retention, and deletion
Profile information, readings, uploaded images, favorites, and chats are retained while needed to provide the service or until you delete your account, subject to limited legal, fraud-prevention, security, dispute, transaction, and backup-retention needs. Daily reminder time, language, time zone, and scheduled-notification metadata are stored on your device.
"Delete Account" removes your active Qahveen account, profile, readings, conversations, favorites, uploaded images, push registrations, reminder data, and other account-linked first-party records. The app keeps its stable pseudonymous device identifier so it can create a fresh anonymous account. Qahveen may retain only a de-linked cryptographic marker that an introductory allowance was consumed and minimal de-linked transaction facts for fraud prevention, accounting, and legal obligations until the applicable retention periods expire. These retained records are not used to restore the deleted account.
Supported storage and provider cleanup, including deletion of the old RevenueCat customer, is queued after active account deletion and may complete asynchronously. Historical analytics, AI-provider data, secured backups, logs, and provider records without a per-user deletion API expire under their applicable retention schedules and policies. Deleting a Qahveen account does not cancel an Apple or Google app-store subscription; a subscription can be associated with the fresh account only when you choose Restore Purchases.
6. Security
We use reasonable administrative, technical, and organizational safeguards, including access controls and encrypted network transport where supported. No internet or storage system is completely secure, so we cannot guarantee absolute security.
7. Your choices and privacy rights
You can leave account fields blank, change or remove profile information, revoke device permissions in system settings, disable reminders, and delete your Qahveen account in the app. You may also contact us to request access, correction, deletion, or a copy of applicable personal information.
Depending on where you live, including California and certain other jurisdictions, you may have rights to know, access, correct, delete, or receive personal information and to limit or opt out of certain processing or sharing. We will verify requests as reasonably necessary and will not discriminate against you for exercising applicable rights. We do not sell personal information. On iOS, you can control IDFA-based tracking through Settings > Privacy & Security > Tracking. You may contact us to exercise other applicable privacy rights or request information about Meta-related processing.
8. International processing
Qahveen and its providers may process information in the United States and other countries. Where required, we use appropriate safeguards for international transfers.
9. Children
Qahveen is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information, contact us so we can investigate and delete it. A higher minimum age may apply where required by local law.
10. Third-party services and purchases
Links, app stores, payment services, and other third-party services have their own privacy practices. Purchases and refunds are also governed by the applicable app store’s terms.
11. Changes to this policy
We may update this policy as the app or law changes. We will revise the effective date and provide notice in the app or on our website when appropriate. Material changes apply prospectively unless law permits otherwise.
12. Contact us
For privacy questions or requests, contact CoreSight Consulting LLC at qahveen@gmail.com. Please do not include sensitive reading content in an unencrypted email.
CoreSight Consulting LLC
qahveen@gmail.com